For bicycle technicians (or any technician), a count-up timer is the single best tool to measure your value to the business.
- Why it works:
If a technician is paid by hourly wages or salary, every minute that is spent ‘clocked in’ costs the business something. This is important to remember and talk about openly, because it imparts a sense of urgency and purpose. Continue reading “Are you valuable to your business? Ask the timer.”